Privacy policy
This is the internet privacy policy for www.watershipdowninn.com (The Watership Down Inn) This website is the property of The Watership Down Inn. We take the privacy of all visitors very seriously, therefore clearly set out in this privacy and cookies policy is our position regarding certain privacy matters and the use of cookies on this website. This policy covers all data that is shared by a visitor with us whether via www.watershipdowninn.com, booking accommodation or via email. This policy will occasionally be updated by so we suggest you re-review from time to time. This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email. We have also added point 9 related to COVID-19 test and trace programme.
1. The information we collect - In operating our business we may collect and process the following data about you:
1.1. Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, statistics and other communication data.
1.2. Information that you provide by filling in forms on our website, such as when you register to receive information such as a e-newsletter or contact us via the contact us page.
1.3. Information provided to us when you communicate with us for any reason.
1.4. Details you may provide when booking a table or room with us.
2. Use of your information - The information that we collect and store relating to you is primarily used to enable us to provide and improve our services to you. In addition, we may use the information for the following purposes.
2.1. To provide you with information requested from us relating to our products or services.
2.2. To provide information on other products which we feel may be of interest to you if you have consented to receive such information.
2.3. To meet our commitments to you.
2.4. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
2.5. You will only be contacted by us for updates and promotions if you subscribe to the newsletter or agree to marketing contact.
2.6. Please be advised that we do not reveal information about identifiable individuals to our advertisers, but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
3. Storing your personal data
3.1. We may transfer data that we collect from you to locations outside of the UK for processing and storing. In addition, it may be processed by staff operating outside the UK who work for us or for one of our partners/suppliers. For example, such staff may be engaged in the processing of your payment details, processing your accommodation booking and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.
3.2. Data that is provided to us is stored on secure servers.
3.3. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas (if appropriate) of our site, you are responsible for keeping this password confidential.
4. Disclosing your information
4.1. Where we are legally required to disclose your information.
4.2. To assist fraud protection and minimise credit risk.
5. Third party links
5.1. You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
6. Use of Cookies
6.1. Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, through Google Analytics, we use cookies to store your browser type and country preference. This helps us to improve our website and deliver a better service.
6.2. It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
7. Access to information
7.1. The General Data Protection Regulation (GDPR) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you, or remove the data we hold about you, please contact us using the contact us form.
8. Contacting us
8.1. We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us.